That’s one gripe I have with all of the HSBC global apps. They’re really not optimised for speed - I guess it’s a security thing in their minds. The app needs to download everything rather than just show you what the app had on its last load. Not a fan of that.
I really would much prefer apps that open instantly.
That can’t happen for platform reasons. HSBC only allows a single ‘online banking’ log in. Auto logon on the app would log you out of PC online banking and you may just be opening the app for a Secure Key code - not to logon.
Current implementations sure, there isn’t any logical reason why they couldn’t move the secure key to inside the logged in area as well, give users a choice. You still need your faceid to generate a code or password so its the same concept. Other banks allow multiple logins. It just seems daft. Technically I’m not sure how they do things on the backend.
I have a family member with OCD. If you did, you wouldn’t joke about it, believe me.
(Press ‘Help’ search ‘Contact us’ or email firstname.lastname@example.org or call 0800 802 1281)
You don’t. I like things to be nice and tidy and everything balanced and in their “proper” place. In the past, I’ve jokingly referred to that as OCD.
I spent some time with someone who had the condition a while back, and came to realise that it wasn’t something to joke about.
I know you weren’t joking, and that you were just making light of the fact that you found the design a bit jarring. I think others were just pointing out that they find OCD being made light of a bit jarring, too.
I’m getting old now, but I still find that every day is a learning day. And I think that is a good thing.