Same. I have both an Advance account and a Global Money account already.
Might nudge @MrsW into doing this though…
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Did they say that? I joined HsBC and FD during the restricted time frames before and managed to get both. They supposedly communicate in some way but not sure how.
Sort of like Barclays. I had an issue with my Barclays & Barclaycard address the person on the phone said they weren’t the same company so to speak, but Barclaycard could see certain details from my Barclays account but not a lot.
It states on the website (MSE) that you don’t qualify if you have opened an account with HSBC or first direct before October 2018
“ Who can get the bonus?
You can’t have held an HSBC current account, or opened a First Direct current account, since October 2018.”
Since I opened the first account in 2022, don’t qualify
What I was pointing was I’ve done this before when the terms stated I shouldn’t qualify. There’s a fair few on Reddit and MSE too that have done the same in the past.
But it’s always a risk to do.
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Has anyone successfully used Apple business chat at all? It’s a bot that handles it all, same as their online system. You can’t speak to a human over it, so…. What’s the point of it?
I just had to ring HSBC as I hadn’t heard anything about my HSBC advance account application that I did two weeks ago. I decided to check today and I’m glad I did because the application had been on hold, and I wasn’t aware
It’s very limited. I’ve used it a few times but once I found out anything other than “who is HSBC” or “ do put Jam or cream on first” got you a request to use the in app chat or phone, I never bothered.
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HSBC took that long they no longer offer this! May as well cancel the advance account
Least it’s not on MSE anymore
I’m sure they’de honour it if the application was made within the offer timescales. They’re not the quickest at account opening, but are normally pretty decent when you have it.
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They no longer offer Advance? I didn’t really see the benefits of it to be honest.
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The switch offer is no longer available.
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These days very little. I’m not sure why they even bother with the name really, I suppose you have to call it something. It used to have a few nice reasons for having it but they’ve removed nearly all of them.
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Coincidentally I’m still waiting to hear back for my premier application, must be 8 days now. I don’t think I’ve been credit checked yet as there’s nothing on any of the CRA reports which I’m subscribed to for real time updates.
Update: spoke with them and apparently they have a backlog for new applications. So I guess I’ll have to wait it out.
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When I spoke to them, the excuse was that because It had a different application/profile reference it wasn’t linked to my existing HSBC credit card
It wasn’t a switch offer, just an account opening offer.
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Im really confused.
If you already have an existing HSBC credit card then are you not ineligible anyway?
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Aye I remembered after posting but cba to change it 
simple enough for some to reference.
No, as I didn’t have a current account, which is what matters
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So they’ve created a new premier bank account for me with new ac number / sort code. Surely they should have upgraded my existing account?
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You’d think so but no, the premier account is a standalone as it’s entirely possible for someone to have one of those and an advance account too for whatever reason.
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That makes sense, because I went through the route you mentioned (applying for it anyway even though they ask existing customers to get in touch and book a branch/phone appt) they’ve instead just opened a brand new account.
Edit: spoke to them about upgrading my existing one, same process - need to book in a phone appointment which they say is 1.5hrs!!! Think I’ll keep the new account.
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