How to view previous disputes?

Help
1

Is it possible to view previous disputes? I can see Help > Previous help requests but this only displays one item. I can’t seem to find a way to view all other previous disputes.

For instance, i raised one today and received a notification which linked me to the relevant refund and closed the dispute. However i now cannot find that dispute or the link to the payment as the payment doesn’t show in my activity feed (part of the issue i’m trying to resolve with them).

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2

Nope not possible.

Previous help requests aren’t dispute requests.

3

Why isn’t it possible? None of the comms are saved?

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4

Ask monzo.

I don’t work for them, it’s just not possible to view previous disputes.

5

Oh i see, you’re saying it’s not possible in the current interface. I read your original message as a statement that it wasn’t technically possibly so i thought you had some more insight.

I have asked them. Thanks!

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