Houston, we have a problem!

Just received the Monzo Card (thanks, looks great) - Clicked on Activate card in the app and the app just crashes to the home screen, tried uninstalling the app, reinstalling, cleared cache, gave the app all permissions etc to no avail.

Im using a Blackberry KeyOne with Android 8.1 (Oreo) Help!

Can you try the following :

  • Uninstall app
  • Reboot phone
  • Reinstall app
  • Activate?

I know the Blackberries have some custom stuff around app security, can you make sure our app is removed/whitelisted from any of those sections please?


Thanks works now :slight_smile: