Holding Credit

(Izzy) #1

I registered my card with my iTunes account and £1.58 was taken from my account.

Now I have spoken with Apple and they have said, that was a temporary hold put on the account and would have been released after 24-48hrs and that I should contact my bank to ensure the funds are released…

Would it be you guys that would look in to this?

(Tristan Thomas) #2

Yep, sure thing @ismet :slight_smile: Drop us a message through the in-app support and we should be able to release the funds. Apple are meant to do it themselves but don’t always do it :frowning: It will also clear itself automatically after 10 days

(Izzy) #3

Thanks, I will wait for 10 days, then get back to you…