Have a refund I'm waiting for but I did it through the merchant and it's now showing in my account as declined what can I do to sort this out?

[Bmca99 (Bailey McAuley)]

Issue:

Details to reproduce:
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[betalogic]

Have they issued the refund to a card that has now expired?

[Ordog]

You need to speak with support in app. We can’t help with this on here