# Halifax unable to send to Monzo account **URL:** \ **Category:** Help\ **Created:** [19 March 2018 14:56 UTC](https://community.monzo.com/t/halifax-unable-to-send-to-monzo-account/34821 "2018-03-19T14:56:00Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![anon48750813](https://avatars.discourse-cdn.com/v4/letter/a/0ea827/32.png) [@anon48750813](https://community.monzo.com/u/anon48750813)\ **Post date:** [19 March 2018 14:56 UTC](https://community.monzo.com/t/halifax-unable-to-send-to-monzo-account/34821/1 "2018-03-19T14:56:00Z")
Hi I tried to send money from my Halifax account to my Monzo account, but the Halifax app said it was unable to to send as recipients bank does not accept faster payments…any ideas? Cheers Mark ---
**Author:** ![anon72173902](https://avatars.discourse-cdn.com/v4/letter/a/b38774/32.png) [@anon72173902](https://community.monzo.com/u/anon72173902)\ **Post date:** [19 March 2018 15:07 UTC](https://community.monzo.com/t/halifax-unable-to-send-to-monzo-account/34821/2 "2018-03-19T15:07:33Z")
Yeah contact customer service via in app chat or help@monzo,com then when it’s fixed dump Halifax and make Monzo your main account. EDIT: Might be a Halifax issue so might need to contact them also ---
**Author:** ![anon63942098](https://avatars.discourse-cdn.com/v4/letter/a/13edae/32.png) [@anon63942098](https://community.monzo.com/u/anon63942098)\ **Post date:** [19 March 2018 15:20 UTC](https://community.monzo.com/t/halifax-unable-to-send-to-monzo-account/34821/3 "2018-03-19T15:20:03Z")
Think it might be your account, I used The Halifax app to transfer to my monzo just yesterday worth call Halifax, ---
**Author:** ![Marky\_S](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/marky_s/32/38963_2.png) [@Marky\_S](https://community.monzo.com/u/Marky_S)\ **Post date:** [19 March 2018 15:31 UTC](https://community.monzo.com/t/halifax-unable-to-send-to-monzo-account/34821/4 "2018-03-19T15:31:38Z")
I have transferred lots of money from my Halifax account, so it’s not an issue I have experienced. Hope you get it sorted. ---
**Author:** ![anon16718700](https://avatars.discourse-cdn.com/v4/letter/a/5daacb/32.png) [@anon16718700](https://community.monzo.com/u/anon16718700)\ **Post date:** [19 March 2018 15:33 UTC](https://community.monzo.com/t/halifax-unable-to-send-to-monzo-account/34821/5 "2018-03-19T15:33:44Z")
Same, I transferred some just today without any issues. Have you checked if you’ve put your numbers right? ---
**Author:** ![anon86294209](https://avatars.discourse-cdn.com/v4/letter/a/e9bcb4/32.png) [@anon86294209](https://community.monzo.com/u/anon86294209)\ **Post date:** [19 March 2018 15:51 UTC](https://community.monzo.com/t/halifax-unable-to-send-to-monzo-account/34821/6 "2018-03-19T15:51:03Z")
This sounds an issue on the Halifax end so firstly I would double and triple check the account information you have added to Halifax is correct. If this is still not working then I’d contact Halifax. ---
**Author:** ![anon48750813](https://avatars.discourse-cdn.com/v4/letter/a/0ea827/32.png) [@anon48750813](https://community.monzo.com/u/anon48750813)\ **Post date:** [19 March 2018 16:29 UTC](https://community.monzo.com/t/halifax-unable-to-send-to-monzo-account/34821/7 "2018-03-19T16:29:26Z")
Thanks guys. All sorted. I deleted the payment details and did it again and it all went through in seconds! ---
**Author:** ![jdon.xyz](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jdon.xyz/32/15177_2.png) [@jdon.xyz](https://community.monzo.com/u/jdon.xyz)\ **Post date:** [19 March 2018 17:02 UTC](https://community.monzo.com/t/halifax-unable-to-send-to-monzo-account/34821/8 "2018-03-19T17:02:45Z")
I was just about to say check the account details. This error normally means the account is invalid 🕶 ---
**Author:** ![Manza](https://avatars.discourse-cdn.com/v4/letter/m/a5b964/32.png) [@Manza](https://community.monzo.com/u/Manza)\ **Post date:** [7 October 2020 01:46 UTC](https://community.monzo.com/t/halifax-unable-to-send-to-monzo-account/34821/9 "2020-10-07T01:46:31Z")
Hi I want to know if transfering money from your Halifax account to your Monzo account is free because i read on the terms and services that some banks take fees if you send money into your monzo account. Thanks ---
**Author:** ![Feathers](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/feathers/32/45868_2.png) [@Feathers](https://community.monzo.com/u/Feathers)\ **Post date:** [5 April 2021 05:55 UTC](https://community.monzo.com/t/halifax-unable-to-send-to-monzo-account/34821/11 "2021-04-05T05:55:49Z")
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