Get help from a human in chat

I might be missing something obvious, but I need to get to a human to help with an issue not in the help section. How do I trigger a chat? I also tried the phone and it ended the call because it wasn’t one of the issues.

Terrible experience for an account choosing me £15 a month!

From the help tab at the bottom of the screen, search for 'Contact ’ and touch the ‘Contacting support’ help article (should be first result).

Inside that article you should find the ‘chat with us’ link.

1 Like

Thanks HoldenCarver!

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