Frozen Account out of nowhere?

Hi, I’m a 16 year old monzo user and today my account got closed out of nowhere, now I know it says they can’t specify but I’d like to ask you guys what possible reasons there could be, along with another question… can they reopen it? Or is it permanent, thanks.

any answer we offer is purely speculation on our part as a public forum , we know no details of how you use your account

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Once closed, its permanent. Open an account elsewhere I’m afraid.

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There are a host of possible reasons why they can close an account without notice. Speculation is pointless. I’d advise you to start looking for an account elsewhere if you don’t speedy have one.

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