Hello, I’ve just noticed a scheduled payment to EA for £44.26 on my account to be taken next week. I’ve not subscribed to anything like this. I used the help chat - their only advice is that I must have done this accidentally and should contact the vendor (I don’t see how I can do this). Apparently the subscription was set up in October 2021, yet no payment has ever been taken from my account. When I pushed further in the help chat, my card has now been deactivated and I was sent the fraud form. I can’t fill this in as no payment has been taken yet. Any advice to remove this subscription?
This can relate to PlayStation and Xbox subscriptions.
Any children in the property? Or were there back in 2021?
Could’ve also been off the back of a purchase back then.
Just tap the entry and turn off repeating payment to remove it from the list.