I was a Monzo Prepaid customer in 2017, and was living abroad during the transfer over to current accounts, and decided not to upgrade during that time. I have since returned to the UK, but my personal details (phone number and address) have changed since I had my prepaid account.
I would love to join back with Monzo, but cannot upgrade my account as I don’t have my old phone number. I have contacted support inside the app two days ago, but have received no reply, and also email email@example.com with no reply.
I have all of my details handy, and can privately verify my identity, to access my account and start using Monzo again!
Please let me know if I’m asking in the wrong place!