Technically you can’t “steal” by freezing a card anyway, prepaid or not. If the card is offline-capable the transaction will go through once presented even if the card was frozen.
They can of course not get paid if the transaction is later disputed for fraud reasons, but this is a risk with all cards and has nothing to do with freezing.
Essentially where they store up all the card information and then send each card for authorisation. This is different from an offline transaction (where the chip generates an authorisation code) as the issuer can’t decline these transactions.
I’ve used my card on easyJet flights plenty of times in the past with no issues however on a recent flight back from Iceland my card crashed their machine twice. I tried with a MasterCard credit card too which for some reason declined despite having plenty of available balance but didn’t crash the machine. The third card I tried, a Visa Debit worked fine.
Staff member blamed their ancient terminals, we even joked that even Ryanair have the ability to accept contactless.
I am an employee at easyJet so hopefully can shed light on new things.
As a company we have just switched to new ePos devices meaning that the transactions are faster and can also accept Apple Pay/Android Pay/Contactless.
Also, the guidance explicitly says we can accept Monzo/Curve cards so no one should be getting their card refused.
Hope this helps and clears things up!
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Anarchist
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91
The crew on the way back were waxing lyrical on the return trip. They definitely didn’t like the system; ‘the worst system I’ve ever used,’ etc. There certainly seems to be a lot of scrolling and tapping involved.
Never had a problem with Easyjet, KLM, or Flybe onboard purchases using my Revolut or Starling card, perhaps you should consider using a different card #justsaying
Anarchist
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99
If I recall correctly, the receipts have always been from Gate Group on easyJet flights, but transactions used to come up as easyJet in the app. Now they don’t.
Yeah that’s that right - I’ve just checked my transactions and the old ones come up as GATE GROUP INFLIGHT\C/O SHARED SERVICE CENTRE\CAPABILITY GP\LU1 3LU GBR but are all branded as easyJet.
I presume that other airlines would have a slightly different reference - or that they’d be showing easyJet, too. Interesting that we haven’t seen any complaints on here, though.
I wonder with the proliferation of fintechs whether companies might start seeing their logos in banking apps as branding opportunities and starting to be proactive in trying to manage them?