Oh nice, about time.
Oh really? I haven’t done the survey yet.
Maybe this means they’re starting to shake up and change their systems and a more fintech-y future is on the cards for FD! 
Survey mentions the below.
“Soon, you’ll be able to add your DSK to more than one device , the new platform will give you more freedom to decide how you do your banking. In addition, there will be no need to remember to deactivate your DSK before setting up the app when you buy a new phone. All you’ll need to do is verify your identity with a one-time passcode.”
I am really tempted to switch away from them, I switched away my HSBC a few weeks ago to try get the Nationwide incentive but I should have just kept it 
I don’t see First Direct becoming much more “Digital” anytime soon.
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What surprised me was the card reader. I didn’t realise anyone from FD still used this. I’m also hoping this change both happens and others too.
I love the look and feel of FD and in many ways the minimalism. But it’s too far. Transaction notifications, budgeting and better account options (i.e lack of packaged accounts and reward cards) keep me away.
The current reinstall process is a total b:face_with_symbols_over_mouth:
so anything would be better.
Yeah, for me as I only use it for direct debits and don’t need anything more fancy, the clean app and good support are enough for me. A packaged account and reward card would certainly be interesting for me though.
Luckily I haven’t had to go through the setup process since my iPhone 12 in 2020, and hopefully they’ll have the smoother process in place before I maybe, potentially, get a 15 Pro at some point.
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I guess the problem is, much like Nationwide with the card reader, a lot of their core customers are people that have been with a long time and so are entrenched in the old or familiar way of doing things?
Perhaps in 20-30 years banks like Monzo etc will be in a similar position to legacy banks?
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Hopefully they’ll be the first to inform passkey sign in, but I doubt it
I think this’ll just be removing the non digital secure key option to facilitate multi-device sign in.
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First Direct potentially partnered with Yonder ?
Any more info? Is this a rumour? A suggestion? A fever dream?
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Interesting. Is it just Yonder or are they proposing a credit aggregator sort of system where you’ll see other offers, too?
Surprised that they’re bringing in competitors when they have a CC too.
This month I have closed my gold credit card and I’m waiting for the switch away from FD to complete.
It’s interesting they’re looking into rewards. The credit card used, a while back, to offer some cash back via a Visa scheme. that was scraped. Also, having had it for over 5 years, they’ve never given me any offers, apart from the initial one at opening, nor have they changed my limit.
I really liked FD’s offering but I have moved my banking to HSBC. I think the only thing I’ll miss is not having to interact with an IVR, but calling premier is usually decent.
So, farewell First Direct. You weren’t terrible, you weren’t great. You might be missed
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Not too sure, They did mention Yonder are London based but asked to base responses as if they are available in my location.
Survey questions consisted of -
I have heard of Yonder
Do I currently have a CC
Do I live in London
Do I have a 1st account with First Directory
Then how appealing Yonders features are such as their worldwide travel insurance, spend based rewards and fee free spending abroad.
How likely are you willing to pay £10 per month for the CC and worldwide Travel insurance
How I would feel being introduced to yonder by FD
As you say though I dont understand why they can’t just implement rewards into their own CC offerings.
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I’ve not done this one, there was a previous one I completed on this subject. Im (not) astounded that they’ve looked at Yonder. If I remember rightly, this came onto the forum, there was some fun with the marketing guy that used to work here getting a little shirty (perhaps unintentionally) and it never really went much further.
And, I didn’t even realise Yonder were still going until now, unless that’s what FD thinks will make them Fintech?
Sidenote: I have the HSBC rewards card, and honestly, it would take a lot for me to switch back to FD
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I’d forgot about that 
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might have to have a wee dig to try find that fun.
Yea I think I will eye up the HSBC reward card once my barclaycard 0% runs out and I have paid off my BOS CC
I believe it’s been removed either by mods or the author themselves. So no tangible trace of it, it just lives on in the collective consciousness of the forum.