First Direct chat

I might switch to it if it’s that. I went in for the £175 bonus but I didn’t mind the app and the reg saver would be nice. Plus, I really like the card.

Does anyone know if you can cancel your gold credit card in app or do you have to call?

I think with most banks you need to call but would definitely imagine so with first direct.

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It’s not notifications sadly :pensive:

Just tried to put £1 in my FD account. Got no notification

I’m sure they’d have made more noise about actual improvements, I never thought this was more than just routine maintenance rather that any sort of feature rollout.


One hopes that they’re going to start rolling out more features. They’ve only said the maintenance is to prepare for the new exciting features etc. Rather than out and out saying we have new features.

I do hope they become more “fintech-y” a-la Monzo. But similarly I’ve enjoyed being a FD customer the general simplicity and ease of use has been the main reason for my fanaticism :sweat_smile:


There was a time when that was the intent - HSBC were going to make FD the ‘new monzo’ and a ‘challenger competitor’

But then they realised they’de much rather have the customers instead.

I love FD for the simplicity, but it’s too simple. HSBC has the perfect balance of fintech and simplicity for me.


Starling is the perfect simple yet fintec for me lol.


more planned maintenance this weekend, hopefully see something new.

Otherwise I’m in the middle of setting it up for a switch over to my NW with an attempt to get the bonus again.


Bit annoying I never get these emails about the maintenance…

Rethinking my stance as a FD super fan tbh… :crazy_face:

I got all excited but nothing has changed.

Maybe that’ll come at the same time as all the benefits of switching to Mastercard.


Another one within a couple of days. Wonder what they are up to. :rofl: I do know they were removing support for android 8 and older.

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It’s almost certainly going to be budgeting, they’ve been touting it for ages. Or, after five years, maybe (not really) it will be notifications.

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My father has signed up to FD for the CASS dough… they’ve said they need to look at his application and they’ll let him know if they can open an account… any idea why?


Limited credit history, been with the same bank forever and now want to make sure it’s a genuine application.

Could have same name and date of birth as someone else so cross referencing not the same person.



Definitely not limited credit history, had a look at all 3 CRAs, no missed payments no nothing.

His name is quite possibly one of the most common though, I’ve come across several customers with it. Whereas mine is sadly obscure.

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When I got my first FD account, they questioned why I travelled 30 miles a day to get to work…. So it cn be anything

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But you don’t travel that far to work…or do you mean the old horsey bank prison office?

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The old Horsey prison office

Basically, I gave my agency address, Because they asked for the address of my employer at the time, and they questioned why I travelled nearly 60 miles a day (30 miles each way)

Why it was there business? I’m not sure.

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