Why are monzo only helping people who are on credit meters and not prepayment meters
gavin29 (Gavin) #1
Anarchist (If there's the wrong end of a stick, you'll find me holding it.) #2
It’s easier, I’d guess.
gavin29 (Gavin) #3
Its both really the same
Switching prepayment meters to another energy provider is a different and more complicated system to implement.
From the You can now switch energy supplier through Monzo! blog post:
- If you pay for your energy using a prepayment meter, we won’t be able to help you switch energy supplier through Monzo yet, because the process is a bit trickier behind the scenes.