Emma Feedback Thread / Q&A


(Grant MacGregor) #1118

Spoken to Simon @ Chip this morning.

“It’s still something we’re looking at” was his response.


#1119

Here’s the poll! Please vote to help indicate which financial services the Monzo community would collectively most like to see Emma support.

Following community preference, vote on as many as you like. Your choices will be hidden to others.

The list is based on those financial institutions I cobbled together in an earlier post and some additional suggestions received via DM. There’s an “other” option at the end of the list in case what you want isn’t there. Virgin Money is not included in the list as Emma have announced it will be included soon.

  • AJ Bell Youinvest
  • Aldermore Bank
  • Allied Irish Bank
  • Amazon Credit Card
  • ASDA Money
  • Atom Bank
  • Aqua Credit Card
  • Bank of Ireland
  • Bestinvest
  • Birmingham Midshires
  • Cavendish Online
  • Charles Stanley Direct
  • Charter Savings Bank
  • Chelsea Building Society
  • Citibank
  • Chip
  • Clydesdale Bank
  • Coconut
  • Coventry Building Socitey
  • Crowdcube
  • Cumberland Building Society
  • Danske Bank
  • Debenhams Credit Card
  • eToro
  • Evestor
  • Fidelity International
  • First Trust Bank
  • Freetrade
  • Funding Circle
  • Funding Secure
  • Glint
  • Halifax Share Dealing
  • Hargreaves Lansdown
  • House of Fraser Credit Card
  • Interactive Investor
  • iWeb Share Dealing
  • John Lewis Credit Card
  • Klarna
  • Leeds Building Society
  • Marcus Bank
  • Marks & Spencer
  • Moneybox
  • Moneyfarm
  • Monmouthsire Building Society
  • Monese
  • N26
  • National Savings & Investments
  • Newcastle Building Society
  • Nottinham Building Society
  • Norwich & Peterborough Building Society
  • Nutmeg
  • OakNorth
  • Paragon Bank
  • Plum
  • Post Office Bank
  • Progressive Building Society
  • Ratesetter
  • RCI Bank
  • Revolut
  • Saffron Building Society
  • Sainsbury’s Bank
  • Seedrs
  • Shawbrook Bank
  • Skipton Building Society
  • Smile Bank
  • Tandem
  • The Share Centre
  • Tide
  • Transferwise
  • Triodos Bank
  • Triodos Crowdfunding
  • True Potential Investor
  • Ulster Bank
  • Vanguard Investor
  • Vanquis Bank
  • Wealthify
  • West Bromwich Building Society
  • Yorkshire Bank
  • Yorkshire Building Society
  • Zopa
  • Other

0 voters


#1120

This came up on another thread.

Just wondering how exactly Emma handles overdrafts. Does it always find them for all banks?


(Edoardo Moreni) #1121

We handle overdraft for every bank, apart from Santander (or Natwest, I can’t remember). Just click on the account row, there are 3 dots top right, you can set your overdraft from there and are good to go.


#1122

I definitely did not set my overdrafts for Monzo and Starling.
Do you get the overdraft limit via the APIs, but maybe not for other banks?


(Edoardo Moreni) #1123

Yeah, we get the limit for every bank apart from Santander.


Overdraft disappeared without warning
#1124

What happened to Virgin money, it was days away a couple of weeks ago :neutral_face:


(Edoardo Moreni) #1125

We have both cards and savings ready. I think we’ll push them live over the weekend.

Predictions have taken quite some time and we are shipping them shortly in the testing groups.

ps: the logo is missing cause this is a dev environment. :joy:


(Edoardo Moreni) #1126

After this, we are releasing pending transactions and multiple paydays.


(SimonL) #1127

Will the predictions come through TestFlight?


(Edoardo Moreni) #1128

Yes, of course.


#1129

What’s the odds on getting student loan company integrated? And pensions, such as Scottish widows.

Still massively in favour of payday months being able to view old budgets.


(Edoardo Moreni) #1130

SLC was one of our first thoughts, but we ditched this plan for a bit. At this point, integrations are not our focus.


(Edoardo Moreni) #1131

In regards to this, we have just rolled out Virgin Money savings accounts and credit cards. :slight_smile:


(Grant MacGregor) #1132

Who do we have to look forward to joining the Emma family next?


#1133

This is great, except it’s already bugging me for manual intervention to sync my account!
Is this a Salt Edge thing, as with Tesco?

If more accounts that are added have this, it’s going to be pretty tedious updating them all regularly :pensive:


(Edoardo Moreni) #1134

Can you try to reimport the account via password and not pin?


#1135

Hi Edoardo! Do you never sleep?! :wink:

I added a savings account with password.
It’s asking for my place of birth, mother’s maiden name data every time


(Edoardo Moreni) #1136

can you send us a message via the support chat? :slight_smile:


#1137

What’s changed with MBNA?