can you send us a message via the support chat? 
What’s changed with MBNA?
See Twitter. Some problem, but they’re working on it
I don’t Twit. I wish companies wouldn’t assume that if it’s posted on Twitter it’s somehow been published to everyone.
This would make Emma pointless, imagine having to log in to every account manually, if it persists I may as well use a spreadsheet!
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It’s definitely a problem. Seems to be the Salt Edge accounts…
To be fair, they can’t post on every forum 
No, but everyone has the app!
The message implies we’re going to need to manually log in every time from now on.
Yea, I had the same problem with Virgin last night - looked like I was going to have to log in again every time, but then turns out not.
Some better info in the app for these cases would be great
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Are the Salt Edge integrations only in the TestFlight version at the moment?
If not, it seems to me they are being released too early.
When I was deciding between Emma and other account aggregators, a major reason I chose Emma was because it seemed the sync performance was more reliable than other aggregators. I assume this was due to Emma’s use of TrueLayer - which no other aggregator seemed to use. Hope this doesn’t go backwards with introduction of integrations provided by Salt Edge
I just had it too with my Virgin Credit card. To be honest though, it probably just needs time to sort out the wrinkles. What put me off Yolt at first was was the fact that this kept happening, especially with Sainsbury’s. But now everything is working fine!
Same issue with capital one, I need to renew my access 
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Seems to be working fine on MBNA again now
breathes sigh of relief!
Yes, MBNA was our fault. We fixed it.
By the way, if you are on testflight, you will see we have just shipped predictions. Have a go.
ps: the reason behind MBNA was that we shipped something in production last night and broke some stuff. ehehe
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Hi @nelliep, I think with Virgin you have the option to deactivate OTP, but we are checking first thing tomorrow with Saltedge.
We are also going to predict overdrafts too.
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I think we are already doing the second.
We can do this, just asked.
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To be fair, regarding my Virgin Credit card, it only did it once. Has been fine since. As I said earlier, I’ve found that whenever a new card is added these problems crop up initially. That said it is good to see such a responsive team at Emma!
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Out of curiosity, is there any reason why FinTech apps can’t pull in account info ISA information from banks that you’re already integrated with?
For example, I’ve got a S&S ISA with Barclays and Emma can pull in my current account and savings account, but can’t pull in details of my ISA.
Thanks!
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Virgin Savings seems to ask me to renew access randomly still.