# Duplicate card

**URL:** <https://community.monzo.com/t/duplicate-card/102503>\
**Category:** Help\
**Created:** [25 July 2020 11:21 UTC](https://community.monzo.com/t/duplicate-card/102503 "2020-07-25T11:21:57Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![N0153](https://avatars.discourse-cdn.com/v4/letter/n/c37758/32.png) [@N0153](https://community.monzo.com/u/N0153)\
**Post date:** [25 July 2020 11:21 UTC](https://community.monzo.com/t/duplicate-card/102503/1 "2020-07-25T11:21:57Z")

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So like a week ago i created a monzo account and the app said that the card will arrive on Tuesday. It didn’t arrive on 22nd, and at 00.00 on 23rd i pressed the button in the app to order a new one, and later on that day i recieved my card. However, today I’ve received another card from from monzo. What should I do with it?

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**Author:** ![Revels](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/revels/32/120556_2.png) [@Revels](https://community.monzo.com/u/Revels)\
**Post date:** [25 July 2020 11:24 UTC](https://community.monzo.com/t/duplicate-card/102503/2 "2020-07-25T11:24:00Z")

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Activate the second one.

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**Author:** ![N0153](https://avatars.discourse-cdn.com/v4/letter/n/c37758/32.png) [@N0153](https://community.monzo.com/u/N0153)\
**Post date:** [25 July 2020 11:52 UTC](https://community.monzo.com/t/duplicate-card/102503/3 "2020-07-25T11:52:50Z")

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I already activated first one

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**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\
**Post date:** [25 July 2020 12:27 UTC](https://community.monzo.com/t/duplicate-card/102503/4 "2020-07-25T12:27:03Z")

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In that case just recycle your second one. If it doesn’t get activated it can’t be used.

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**Author:** ![Justin](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/justin/32/47892_2.png) [@Justin](https://community.monzo.com/u/Justin)\
**Post date:** [25 July 2020 16:02 UTC](https://community.monzo.com/t/duplicate-card/102503/5 "2020-07-25T16:02:10Z")

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Keep the second one as a spare. So long as you don’t activate it, you can keep using your first one. If your first card ever gets lost or damaged, you can activate the second one then.

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**Author:** ![redshift](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/redshift/32/36651_2.png) [@redshift](https://community.monzo.com/u/redshift)\
**Post date:** [25 July 2020 16:22 UTC](https://community.monzo.com/t/duplicate-card/102503/6 "2020-07-25T16:22:05Z")

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Yep, I’d keep the unactivated one as a spare. Or you can just destroy it - up to you.

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**Author:** ![Ashton](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ashton/32/73297_2.png) [@Ashton](https://community.monzo.com/u/Ashton)\
**Post date:** [25 July 2020 17:19 UTC](https://community.monzo.com/t/duplicate-card/102503/7 "2020-07-25T17:19:13Z")

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Normally since you activated the first one after requesting another one: Idk how to work it but I’m sure the other card automatically gets disabled if you request a new one?

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**Author:** ![HoldenCarver](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/holdencarver/32/32425_2.png) [@HoldenCarver](https://community.monzo.com/u/HoldenCarver)\
**Post date:** [25 July 2020 17:21 UTC](https://community.monzo.com/t/duplicate-card/102503/8 "2020-07-25T17:21:51Z")

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The active card is disabled when requesting a new one. If the requested card doesn’t arrive so you request another replacement, and then the first replacement _does_ arrive, this hasn’t been disabled because it was never enabled previously in the first place.

Back when Monzo was still a pre-paid card, it was fairly common\* for people to freeze their card, request a replacement, and then reactivate their card and keep the replacement in a safe place just in case their original card was lost or damaged.

\*anecdotal, I grant

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**Author:** ![Ashton](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ashton/32/73297_2.png) [@Ashton](https://community.monzo.com/u/Ashton)\
**Post date:** [25 July 2020 17:38 UTC](https://community.monzo.com/t/duplicate-card/102503/9 "2020-07-25T17:38:51Z")

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Oh right, when ever one didn’t arrive for me or came open the customer support always told me it’s been permanently disabled even though I didn’t activate it so assumed it’s the same for everyone

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**Author:** ![Feathers](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/feathers/32/45868_2.png) [@Feathers](https://community.monzo.com/u/Feathers)\
**Post date:** [21 January 2021 17:38 UTC](https://community.monzo.com/t/duplicate-card/102503/10 "2021-01-21T17:38:52Z")

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