I am looking into this for you. The email verification screen in the app should only show if the email has not been verified, so in theory if you have clicked on the email that went out (to those who had not yet done this for a variety of reasons) you should no longer see it.
If you’ve confirmed your email that is the important bit. We just need to make sure the app updates itself to show you the queue screen again.
As @RogerB points out, this will all be one flow after the queueing system is gone.
We need to have verified emails for everyone if we are going to send codes (and any other important messages), hence needing to make sure this is completed at this stage.
Thanks for your patience and if you have any particular queries or issues relating to you, please do send them to help@dozens.com - or share them in our community.
That was a nice touch and put things in context for me. It also came across as thoroughly human, which was great!
From what AC was saying, it sounds like it will become much much clearer when we see the app. And I think I understand much more now about them being FINtech as opposed to finTECH. It seems their focus is thinking inventively - and in a human way - about how to democratise some of the complicated financial mechanisms that are out there for folk with a lot of money, but in a way that is risk-based and focused on the user. If that comes to pass it’ll be a fantastic addition to the market and a great complement to Monzo…
(…that said, and I’m getting ahead of myself here, right now I’d probably like to see some of these products connected to the Monzo app - albeit provided by Project Imagine/Dozens - as opposed to elsewhere, but I’m open to persuasion! )
If it pans out as AC expects it will be great. Shame Tom and AC didn’t meet before Monzo. If theres one thing Monzo is seriously poor at it is savings products.
(Although part of me wonders if it would work out given the different emphases on fin and tech - I suppose ultimately it’d all be about the personal chemistry).
Still, if Dozens takes off they’ll almost certainly meet up on some circuit or other some time soon. And, interestingly, Dozens is only the first brand of Project Imagine, and I think I remember AC talking about a more wholesale model in the recent podcast, so it’ll be interesting to see if anything happens there.
And although @rob_dozens is here answering questions, I wonder if he’s had a chat with @simonb to make friends do a ‘proper’ Q&A?
Clarification of the customer journey and additional distinction between Save vs Invest was welcome. Nice touch for users that on investment ETFs et al, Dozens won’t charge when investments are underwater so that they only make money when customers do.
The more I hear from Dozens the more I believe their package will fit as a ‘financial hub’ for a lot of users who may want one single app for spending, saving and investing. Nice alternative to Monzo’s marketplace model.
Gamification of savings sounds interesting. If there’s anything I’d like to catch on from what was said, it would be “Cashback for saving” that Dozens are going for over current “Cashback for spending” practices
Yeah I originally had a screen with a queue etc and then it changed to not having one.
I chose borked as it’s not quite broken and it’s not working as intended