Download app


(Ashley Slater) #1

Struggling to download the app does it normally take hours? Using I phone 6s on fast internet although we live in the sticks!


(knows someone who knows Tom quite well) #2

Normally it’s really fast - but it isn’t under monzo’s control, it’s an apple server issue or your connection.

Try force quitting the app store and re-try the download.


(Change Works) #3

As @DaveTMG said, it’s either an Apple issue or your equipment or connection.

I have an old iPad and apps sometimes get stuck downloading to that. Usually stopping the download and restarting it resolves the problem.


(Ashley Slater) #4

All sorted I’ve got it !


(Danny) #5

it’s probably an App Store issue, try quitting and then re-downloading.