I can’t put words in @anon44204028’s mouth, and I’m personally on the fence about all of the different types of payment support.
But…
I may be wrong, but I think his point was that as a challenger bank to the High Street banks, multi platform payment support is one of the things you can do to push the boundaries.
Yes the challengers are new, and often, the “new features” are bringing the service up to parity with what already exists; and we all know how much I’ve been banging on about something as archaic as “payee management”.
It’s a moot topic, but I wonder if the support would be there if Monzo hadn’t built their own payment processor (which, I believe most of us assume to be the delay on bringing Apple Pay to Monzo).
Although, I’m happy they did, as my issues with Starling in the past have been GPS based!
We all have different priorities, and it’s very easy for us to brush off the features that will never matter to us (Fitbit Pay, Samsung Pay etc).
It would be really interesting if Monzo could go one step further on their “transparency” side of things, and in cases like this, explain just how much development time would be needed to bring this to market.
There are some things which have been developed ridiculously quickly (Coin Jar and Joint Accounts off the top of my head).
If Monzo could explain that by developing X, it would affect Y and Z, it might make for a slightly more interesting conversation.
I appreciate this transparency brings with it as many problems as it solves at times, so I’m not expecting it to happen - Purely airing my thoughts