# Different fees

**URL:** <https://community.monzo.com/t/different-fees/24348>\
**Category:** Monzo Chat\
**Created:** [1 October 2017 17:36 UTC](https://community.monzo.com/t/different-fees/24348 "2017-10-01T17:36:04Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![anon81745076](https://avatars.discourse-cdn.com/v4/letter/a/76d3ee/32.png) [@anon81745076](https://community.monzo.com/u/anon81745076)\
**Post date:** [1 October 2017 17:36 UTC](https://community.monzo.com/t/different-fees/24348/1 "2017-10-01T17:36:04Z")

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Hello Guys,

Please clarify several questions:

1. What is the fee for transaction? In a store for example outside UK?
2. What is the ATM fee outside UK?
3. Everone can use Monzo? USA people also?
4. What is the fee for currency exchange?
5. Should I use only GBP as main currency or USD or does not matter?

Thank you

Andrey

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**Author:** ![anon72173902](https://avatars.discourse-cdn.com/v4/letter/a/b38774/32.png) [@anon72173902](https://community.monzo.com/u/anon72173902)\
**Post date:** [1 October 2017 17:38 UTC](https://community.monzo.com/t/different-fees/24348/2 "2017-10-01T17:38:52Z")

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What is the fee for transaction? **Free**  
In a store for example outside UK? **Free**  
What is the ATM fee outside UK? **Free**  
Everone can use Monzo? **18+ only**  
USA people also? **If you are a non UK resident then you will not be able to use this card**  
What is the fee for currency exchange? **Free**  
Should I use only GBP as main currency or USD or does not matter? **Whatever**

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**Author:** ![anon81745076](https://avatars.discourse-cdn.com/v4/letter/a/76d3ee/32.png) [@anon81745076](https://community.monzo.com/u/anon81745076)\
**Post date:** [1 October 2017 17:49 UTC](https://community.monzo.com/t/different-fees/24348/3 "2017-10-01T17:49:23Z")

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Hi Danny,

Oh. This is only for UK residents? So sad ☹

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**Author:** ![anon44204028](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@anon44204028](https://community.monzo.com/u/anon44204028)\
**Post date:** [1 October 2017 17:50 UTC](https://community.monzo.com/t/different-fees/24348/4 "2017-10-01T17:50:59Z")

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What is the fee for transaction? In a store for example outside UK?  
Mastercard exchange rate but NO fees on top

What is the ATM fee outside UK?  
It is currently FREE but it costs Monzo about 1% if in Europe and 2% elsewhere and it looks like they will be introducing a 3% fee shortly

Everyone can use Monzo?  
Over 18s

USA people also?  
If you mean resident in USA then no, but if you mean US citizenship then if they resident in UK then they can have an account

What is the fee for currency exchange?  
Mastercard exchange rate

Should I use only GBP as main currency or USD or does not matter?  
Always use the currency of the country you are purchasing in and decline Dynamic Currency Conversion

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**Author:** ![anon63813079](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@anon63813079](https://community.monzo.com/u/anon63813079)\
**Post date:** [1 October 2017 18:01 UTC](https://community.monzo.com/t/different-fees/24348/5 "2017-10-01T18:01:49Z")

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Hi,

Following the answer you gave to the question:

> [@anon44204028](#):
>
> What is the ATM fee outside UK?

Do you have any updates following the ATM fee poll they had open until the end of September?

Cheers,

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**Author:** ![anon72173902](https://avatars.discourse-cdn.com/v4/letter/a/b38774/32.png) [@anon72173902](https://community.monzo.com/u/anon72173902)\
**Post date:** [1 October 2017 18:31 UTC](https://community.monzo.com/t/different-fees/24348/6 "2017-10-01T18:31:17Z")

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That answer would come from Monzo directly not us.

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**Author:** ![anon44204028](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@anon44204028](https://community.monzo.com/u/anon44204028)\
**Post date:** [1 October 2017 18:33 UTC](https://community.monzo.com/t/different-fees/24348/7 "2017-10-01T18:33:02Z")

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my understanding was any new fees were not going to be applied to the prepaid card scheme which terminates later this year but would be implemented for the current account once it comes out of preview…but that based on staff’s verbal comments and not anything official from the bank

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**Author:** ![anon81745076](https://avatars.discourse-cdn.com/v4/letter/a/76d3ee/32.png) [@anon81745076](https://community.monzo.com/u/anon81745076)\
**Post date:** [2 October 2017 06:44 UTC](https://community.monzo.com/t/different-fees/24348/8 "2017-10-02T06:44:41Z")

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Thank you everyone for the answers.

Tell me please, if the person has European residence? Is it possible to use Monzo card? Or it’s ONLY FOR UK residents?

Thanks!

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**Author:** ![Feathers](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/feathers/32/45868_2.png) [@Feathers](https://community.monzo.com/u/Feathers)\
**Post date:** [2 October 2017 06:52 UTC](https://community.monzo.com/t/different-fees/24348/9 "2017-10-02T06:52:57Z")

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The prepay card was only launched a test method for Monzo to test its banking systems before its full license was granted. As such it was a limited to the UK market only. All that aside, it will be closed down entirely in the next couple of months so anyone applying for one now will probably only get very limited use from it.

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**Author:** ![anon72173902](https://avatars.discourse-cdn.com/v4/letter/a/b38774/32.png) [@anon72173902](https://community.monzo.com/u/anon72173902)\
**Post date:** [2 October 2017 06:58 UTC](https://community.monzo.com/t/different-fees/24348/10 "2017-10-02T06:58:29Z")

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Only for UK residents that live in the UK

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**Author:** ![anon63813079](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@anon63813079](https://community.monzo.com/u/anon63813079)\
**Post date:** [2 October 2017 18:33 UTC](https://community.monzo.com/t/different-fees/24348/11 "2017-10-02T18:33:33Z")

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Yes @anon81745076, this is only for people living within the UK, regardless of their nationality.

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**Author:** ![alexs](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/alexs/32/2443_2.png) [@alexs](https://community.monzo.com/u/alexs)\
**Post date:** [2 October 2017 22:16 UTC](https://community.monzo.com/t/different-fees/24348/12 "2017-10-02T22:16:36Z")

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> [@anon44204028](#):
>
> my understanding was any new fees were not going to be applied to the prepaid card scheme

The [blog post](https://monzo.com/blog/2017/09/13/atm-fees-abroad/) said:

> We’ll keep voting and discussion open for one week from today. We’ll then review all of the votes and all of the discussion and aim to make a decision as soon as possible after that. We will of course communicate this to everyone who voted and all of our customers — the actual fees won’t come into effect until two months after that, as per our terms and conditions, and **will apply on both the prepaid card and the current account.**

_Emphasis mine._

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<div class="post-metadata">

**Author:** ![anon44204028](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@anon44204028](https://community.monzo.com/u/anon44204028)\
**Post date:** [2 October 2017 22:23 UTC](https://community.monzo.com/t/different-fees/24348/13 "2017-10-02T22:23:04Z")

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thanks. I based it on what staff said verbally, but having something in writing is better

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**Author:** ![system](https://global.discourse-cdn.com/monzo/original/3X/a/e/aedf2f7852aef6ffcd99f29eac49128cfbd2ecc3.svg) [@system](https://community.monzo.com/u/system)\
**Post date:** [31 March 2018 22:26 UTC](https://community.monzo.com/t/different-fees/24348/14 "2018-03-31T22:26:16Z")

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Closed on 31 March 2018 22:26 UTC

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