Depositing Money at Pay Point

Help
#1

Hello,

Quick question, I deposited some money yesterday at Pay Point, it was a seemless experiance once I had explained to the cashier how to do it, but when I click on the transaction in the app is says;

Fees So Far (1 Charge) £0

I was under the impression that Pay Point deposits cost £1 - do you get charged later or something? Bit confusing!!

Thanks

#2

Do you have Plus?

#3

I do - oh blinking heck, it clearly says “1 Free deposit a month”

Now I feel silly!

3 Likes
#4

Hang your head in shame :sweat_smile:

#5

You’ve clearly been mis sold Plus. Contact Monzo and demand a full refund :joy:

3 Likes
#6

It’s a good mistake to make, though. It’s rare we get charged less for something in life than we thought we would. :smiley:

1 Like