Current Accounts, losing access to phone and web interface?

(Christiaan) #1

I was away on holiday recently and smashed my phone, resulting in the inability to access my Monzo banking. The main problem was I could no longer top up, so I couldn’t use my card either.

While this was an inconvenience (I had other cards with me) it strikes me as being a potentially big problem if I move all my banking to Monzo when Current Accounts are available.

I’m thinking maybe I’ll have to get another device (a spare iPhone or iPad) and ensure I have this with my on holidays, but do Monzo have any plans to deal with this problem? A web interface perhaps?

(Alex Sherwood) split this topic #2

5 posts were merged into an existing topic: Web / Online Banking 1

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Web / Online Banking 1
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