Copy card number fails

Issue: Copying the card number from card details page seems to copy first three digits of the pin instead.

Details to reproduce: For main card, click to view card. Reveal details. Then hold on card number. Expected is it copies to clipboard. Paste elsewhere though and you will see a different number copied. Same issue for virtual cards.
OS: android
Device: galaxy s23
App Version: not sure, latest as I write this

Screenshots:

This is intended.

So you can go back to Monzo & copy the next piece of information automatically within having to tap on what’s needed. It’s kinda handy & makes copying all card info super smooth

It’s not supposed to copy the PIN number.

I think it’s CVC, not PIN

I get the same. If I try and copy my main card number, it copies the CVC, if I do the same on my flex card, it copies the card number.

I don’t understand. Why would this be useful? It isn’t the behaviour it used to have. Post places where you need to input card details require card number separately but I have no way of copying it anymore.

Yeah I think it is CVC you are right (got confused as it matched 1st 3 digits of my PIN!)

When I tap the card number on iOS it auto copies right away and seems to be acting normal when I paste.

Maybe try deleting the app, restarting your device and reinstalling, see if that sets it back.

Tried all that I’m afraid (I work in IT so it is the first port of call). It must be an android issue. Seems like it is not just me affected.

I just tested it (tested on all cards):
Clicking on the card number copies the card number, expiry and CVC to the clipboard. 3 separate entries but all copied to clipboard.

(Android, S26 Ultra, with Monzo 7.39.0 beta)

iOS or Android?

Android. Forget to add that. Updated my post.

So I have just tested again. Still an issue. To be completely sure I uninstalled, restarted my phone, reinstalled and tried again. Copying name, card number, expiry date and CVC always copies the CVC number only.

Galaxy s23+

Android version 16

OneUI version 8.5

Monzo app version 7.39.0 #7390051

I’m getting strange results too (Android 17 QPR2 Beta 3, Monzo beta 7.39.0), but maybe a clue here:

From Home, tap on the ‘Card’ pill on the main/primary card:

  • Without ‘Reveal’'ing any details, long press on the Card number - this (after verification) shows the card number
  • With ‘Reveal’'ing the details, long press on the Card number - this (after verification) shows the CVC

The same happens if you tap on any other secondary card - the Reveal status, as above, determines the data copied to the clipboard

I spotted a variation to this earlier today on my Android phone. Copying the account number would copy the sort code, and copying the sort code would actually copy the account number. Is there some off by one error plus wrap around issue with the copying of various details?

Just updated to 7.40.0 and it seems to be copying correctly now.

Confirmed for me too, latest update is working now :slight_smile:

Still doing it for me, tap card number is copying CVC

On Z fold 8

App version 7.39.0

Update your app to 7.40 as above.

Hi Carlo,

I don’t see the update in the store yet. Maybe was not released for foldables?