Contactless problem

[Wegrzyn27 (Tim Wegrzyn)]

Hey Monzo boys & girls, any idea why I cannot use contactless on these particular chip & pin devices?? They’re in any Asda I go to & I can never use my Monzo card to pay contactless. Can on my iPhone, but not with the actual card…

[andrew_fishy (Biggest horse fanatic in Leeds)]

I’ve had issues with specific terminals before, not a terminal fault - email acceptance@monzo.com

[MalaiseForever (Ethan)]

I’ve been to Asda a few times in the last week and had no problems paying with Monzo using the same terminals with contactless

[davidwalton (Award Winning Hot Coral Analyst)]

@Wegrzyn27

any idea why I cannot use contactless on these particular chip & pin devices??

Going off that picture, you’re doing the contactless thing wrong.