More importantly, what did you see? Was it good?
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It was brilliant…,would have been even better if we didn’t have legitimate seat purchasers sitting on our laps
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Sorry… the film was Widows
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2 for 1 offers aren’t all they’re cracked up to be after all 
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That is soooo funny. Chuckling here
Really want to see that, it looks great!
Looks like Picturehouse did actually take the money 
(it’s no longer ‘pending’)
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You paid. You saw the film. Albeit with an argument with the manager. Seems to be a Customer Service issue rather than a contractual issue, not sure what Monzo can do about the poor service you feel you received from the cinema.
You may even find you blagged your way into a film for free if the Pending transaction doesn’t carry through and the amount is returned to your account.
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Part of the contract is reserved seating I assume which wasn’t received. I’d complain to the cinema personally , it’s probably easier to get your money back that way.
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