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There’s a difference between hours and days though…
After 24, you can say it’s been a day

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That’s got to be a technical problem :scream:

You tried starting a new chat to see if anyone responds to that?

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I’ll “bump” it now and will see :cry:

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Blockquote[quote=“Aleanthor, post:16, topic:42374”]
9h26 ( 4h and counting )
1minute! Congrats!

Average waiting time: 3h25
Median: 1h46

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One of the things I don’t get is why people get bothered by a fair wait for a non urgent query like “can you add me to TestFlight?” Or “how does X work?”. The non urgent aspect says it all (I’m also with @Rat_au_van here: 1 day wait must be a glitch)

All I really care about is that someone replies (almost) instantly if I have a urgent query.


@ordog Sorry it look a while for someone to get back to you. We’ve had a look and it looks like the conversation was closed by mistake. We’re really sorry about this, and we’ll make sure it doesn’t happen again.

Give us a shout if there’s anything else we can help you with.

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No worries, thanks for looking into it!

Can I have some money as compensation please? :stuck_out_tongue:

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