Chase UK Chat

Can’t wait for my stay in London this weekend

2 Likes

Possibly the most disturbing image posted here. And there have been many.

New 2024 Community Award category? Hope not

2 Likes

If we follow the Eurovision rule, that’ll be up to @Peter_G!

3 Likes

Disturbing? I meant like I’d be enjoying the drama in some pubs

1 Like

The new survey seems to suggest they have a lot of customers using Chase as a pocket money account.

1 Like

People commonly just move money in, and then out once they get the cashback activated.

4 Likes

I don’t even bother with that anymore

3 Likes

Cunning :flushed:

1 Like

I wouldn’t know, I’m not getting any surveys :frowning:

This exactly, and likely to be so until joint accounts arrive. R-

If Chase want more use of it they should say you need X direct debits active and a min pay in.

They shoot themselves in the foot.

Their debit card assigns virtual card details to it as shown in the app. Why not extend that to the other accounts for subscriptions etc?

:melting_face:

1 Like

Yep, direct debit requirement would be smart. I have often considered using Chase as my primary account because it’s a really solid offering but somehow it doesn’t excitement. When I thought they were going to add a packaged account option I could have seen me going all in and moving away from Nationwide. I stick with old habits of buying most things on credit card even though the Amex points aren’t that great anymore

1 Like

I’m there too. Used Chase as main account for 6 months or so, and whilst the cashback was nice I found them very un-exciting. Combined with the quirks of the numberless card, I decided I’m better off with a more traditional bank still, and moved back to RBS. Once I made that change – and like you I spend mostly on my Amex – there’s no real incentive to pay £1.5k in per month.

4 Likes

Yeah if they want to incentivise people to use Chase fully: salary in, X direct debits + 10 debit card uses per month.

Would put more people off a it’s more effort.

Also virtual cards for every account - would make it so much better.

The only other issue I have is that incoming payments seem to be stuck as pending for ages (this was for matched betting though when a bookie would pay out, took ages to clear)

The banks that require debit card transactions are a pain as I don’t use the debit card normally. In fact the only time I use it is for the daily Amazon top-up to hit the 20 transactions a month for the co-op at the moment.

I’m not sure I’d want to trust my direct debits to an exciting bank. I’d prefer one that was solid and dependable.

Not if you use them as a bank, digital pay also counts.

Survey mentions £1500 pay-in for 1% and holding £10000 in cash for 2% cashback.

1 Like

Exciting is perhaps the wrong word, I don’t think RBS gives anyone an adrenaline rush. But I think of Chase similarly to RBS – I don’t feel there’s anything there that would get me to want to move to it. I can’t put my finger on it.

3 Likes

Well yes I do walk around with both phones, and second I’ve never received a security code by SMS from chase, other than when I moved the app. Everything I have ever approved has been via the app. Anyhow my account switched out today so I said bye to Chase for the second time.