Chase UK Chat

This reminds me, Irish bank AIB have just started asking for the purpose of your outbound payment… the difference is crazy

2 Likes

I’ve been through that with Virgin Money and Natwest and I did find the Virgin Money one to be better, but I think it helped that it was a UK call centre the first time (had to go through it 2 times with Natwest as the first guy berated me with unusual questions of “why are you paying the roofer in cash” which is frankly, none of their business

1 Like

Most bank counter services (if you can find one) ask for the purpose now, and for cheques as well as cash. Sad world that they have to do that.

1 Like

I do appreciate why they have to do that, I just found the Natwest rep to be very condescending in his tone… I did report it to Natwest, but they sided with the rep, naturally.

I bet they’ve had too many people go back and say 'I paid cash for my bathroom to be remodelled and got ripped off, I need that cash back to feed my kids"

1 Like

My response would be along the lines of “and how were you planning to feed your kids if you had been happy with the work completed on your bathroom?” :man_shrugging::rofl:

4 Likes

That’s kinda the general question, unless they had to pay out cash for a new trader to come sort the issues.

1 Like

My chase app says there are card payment issues but no incident is on their status page nor a historical one.
Ironically the app notice tells me to check the status page which has everything is fine and appears to have not been updated. I guess it’s a manual page. Kinda stupid the app links to it to get information where nothing has been posted, makes it redundant.

Possibly because it’s not a Chase issue. Mastercard is having problems.

Monzo’s status page similarly does not report an issue, despite them also being affected by the outage today. They don’t even have a note in the app.

I think this is likely to be X or Y group of payment terminals rather than Visa, MC

Sainsbury’s isn’t taking their own Argos card payment method either - suggests a terminal issue somehow

I’m not so sure. Both Chase and Monzo (flex) failed at the vets this morning. Barclaycard worked.

1 Like

Chase worked fine for me at pets at home about 12ish.

I have been using Chase all day. 6/6 successful transactions at 6 different retailers.

1 Like

Both chase and Monzo have been working for me. I just thought the notice pointing to no further information was annoying.
I thought they would have put a notice on their status page to say what the in app message was all about rather than leaving it unanswered.

1 Like

Seen the amount of comments on the Chase thread, thought credit card had dropped :pensive:

4 Likes

It’s getting closer and closer by the day.

1 Like

So is the end of the world :rofl:

4 Likes

That’ll be Sunday night, for some, if England don’t beat Spain :rofl:

4 Likes

We joke, but people actually riot and fight over this :joy:, people really are pathetic sometimes

2 Likes

Can’t wait for my stay in London this weekend

2 Likes

Possibly the most disturbing image posted here. And there have been many.

New 2024 Community Award category? Hope not

2 Likes