Chase UK Chat (Part 1)

Financial Chat Fintech Chat
10057

No comment :eyes: live life on the edge :joy:

6 Likes
10058

You can be rest assured that their leadership team read the Monzo Community forum. Why wouldn’t they, as they can glean all sorts of knowledge about their competitors.

2 Likes
10059

If they are then hurry up and let previous customers back. :rofl:

6 Likes
10060

Hotel California (Variation) - you can check out anytime you want but you can never return.

3 Likes
10061

What happens with your card details in the Chase app when they expire, do you get the same card number with just a different date? Curious as I use the card to pay for some subscriptions.

10062

When the subs call from the old card, most banks will pass on the new details in terms of expired replacements.

Having said that, I’m not sure the virtual details you see in the app change at all, as the physical has its own hidden number you don’t use anywhere.

1 Like
10063

My card number remained the same, just new expiry. Can’t remember if CVV changed.

2 Likes
10064

Am I missing something, or can you not see the account details of payments you make?

E.g. I make a payment to myself, so I have a payee of my name, but how do I see the account number it went to?

10065

You don’t, it’s just the name you have it saved as. Don’t think any of the other banking apps I have other than Monzo show the account details either.

10066

Thanks. My Starling app shows the account number/sort code for my payments, will have to check some others.

2 Likes
10067

That’s why I use the reference field to indicate account used

10068

On the latest Chase iOS app version, if I click my debit card and then ‘Add to Apple Wallet’ button, it freezes on a white screen.

Can anyone confirm if it works for them so I know whether it’s Chase or my app. Tried force closing, restarting phone etc.

Edit - even adding the card number manually and approving in the chase app doesn’t work.

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10069

I’m now setting up my standing orders again…

10070

Can confirm same for me. Unable to add the card to Apple Wallet.

iOS 18.3
App version 2.50.0

1 Like
10071

Card number stays the same. The expiry date and CVV changes.

1 Like
10072

Thank you :slightly_smiling_face:

10073

New S25 Ultra today and similar issue on Android as well

1 Like
10074

Not sure what’s going on. A family member just tried to pay me from their Chase account and got a message along the lines of ‘Cannot make payment’.

I cannot add my card to Apple Pay but just did a bank transfer and it went through.

Very odd.

10075

They’re having issues with payments at the moment.

10076

Swear Chase have issues every other week.

11 Likes