# Charged in GBP instead of local currency

**URL:** <https://community.monzo.com/t/charged-in-gbp-instead-of-local-currency/91099>\
**Category:** Travelling with Monzo\
**Created:** [7 February 2020 02:44 UTC](https://community.monzo.com/t/charged-in-gbp-instead-of-local-currency/91099 "2020-02-07T02:44:16Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![evangelskies](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/evangelskies/32/48755_2.png) [@evangelskies](https://community.monzo.com/u/evangelskies)\
**Post date:** [7 February 2020 03:38 UTC](https://community.monzo.com/t/charged-in-gbp-instead-of-local-currency/91099/6 "2020-02-07T03:38:00Z")

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We don’t know the full details of what happened here, but perhaps they have done the conversion themselves after they showed you the screen that says you have paid in INR? (article linked in post below) Best to speak to Monzo about it and ask them to investigate what happened during that transaction.

> [@Configurable DCC prevention](https://community.monzo.com/t/configurable-dcc-prevention/12824/11):
>
> It’s more than a hassle, it’s illegal and/or against the card network rules. European law states the currency that customers are charged in must be agreed before the transaction, and if currency conversion is offered the customer must know all charges and the exchange rate beforehand too. Mastercard and Visa, which facilitate the majority of consumer global payments, also say a customer must always give permission for a company to bill them in their own home currency rather than local curren…

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_[View the full topic](https://community.monzo.com/t/charged-in-gbp-instead-of-local-currency/91099)._
