# Change PIN causes transaction render glitch

**URL:** <https://community.monzo.com/t/change-pin-causes-transaction-render-glitch/14718>\
**Category:** Help\
**Created:** [2 August 2017 13:20 UTC](https://community.monzo.com/t/change-pin-causes-transaction-render-glitch/14718 "2017-08-02T13:20:34Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![\_sam](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/_sam/32/123_2.png) [@\_sam](https://community.monzo.com/u/_sam)\
**Post date:** [2 August 2017 13:20 UTC](https://community.monzo.com/t/change-pin-causes-transaction-render-glitch/14718/1 "2017-08-02T13:20:34Z")

</div>

Changing the current account card PIN generates this zero value ATM transition, the ‘x’ overlaps the zero balance.

I believe that prepard card showed a dedicated pin change transaction?

![FullSizeRender](https://cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/monzo/original/2X/e/ea2bdbb5e77a0a2c62170716e87618529f0c8f69.jpg)

---

<div class="post-metadata">

**Author:** ![sacha](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/sacha/32/13116_2.png) [@sacha](https://community.monzo.com/u/sacha)\
**Post date:** [2 August 2017 13:38 UTC](https://community.monzo.com/t/change-pin-causes-transaction-render-glitch/14718/2 "2017-08-02T13:38:50Z")

</div>

I raised this through the in-app chat. They’re aware of the issue and working on a fix.

---

<div class="post-metadata">

**Author:** ![terryharman](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/terryharman/32/685_2.png) [@terryharman](https://community.monzo.com/u/terryharman)\
**Post date:** [2 August 2017 15:24 UTC](https://community.monzo.com/t/change-pin-causes-transaction-render-glitch/14718/3 "2017-08-02T15:24:07Z")

</div>

Yup they are aware of the issue and have said they are looking to fix this soon 🙂

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/monzo/original/3X/a/e/aedf2f7852aef6ffcd99f29eac49128cfbd2ecc3.svg) [@system](https://community.monzo.com/u/system)\
**Post date:** [29 January 2018 15:24 UTC](https://community.monzo.com/t/change-pin-causes-transaction-render-glitch/14718/4 "2018-01-29T15:24:25Z")

</div>

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.
