Roadmap reference https://trello.com/c/1kfabjUp
Just a note about physical addresses… In the past I have tried other banks’ CASS, and it has never been successful because of the different incompatible ways each bank records physical addresses. It seems to be problematic when there is more than one delivery address in a building (e.g. flats, multi-occupancy houses), and the storage of building name and flat number, and street name are in randomly chosen bank-specific fields. The account address then never matches for CASS.
I wonder if Monzo can consider ways to allow users to specify their real, Royal Mail Postcode Address File (PAF), address and what their current bank records this as? Clearly these need to be very similar to reduce fraud.
PS [not related to CASS, but generally address problems banks create] I gave up on one bank a few years ago after I updated my address with them online, and they incorrectly changed it when RE-KEYING it MANUALLY which later led to them blocking my account when they got bounced posted statements returned! When I rang up to ask about why they were using the slightly wrong address, they asked me for my postal address as part of their security identity verification