# CASS Report 2017-18 **URL:** \ **Category:** Financial Chat\ **Created:** [25 July 2018 11:51 UTC](https://community.monzo.com/t/cass-report-2017-18/43306 "2018-07-25T11:51:17Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![anon31249595](https://avatars.discourse-cdn.com/v4/letter/a/3bc359/32.png) [@anon31249595](https://community.monzo.com/u/anon31249595)\ **Post date:** [25 July 2018 11:51 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/1 "2018-07-25T11:51:17Z")
Assume Monzo are a “Low Volume Participant” in these CASS figures? > **[Bank switches topped 950,000 in past year - here are the winners and losers](https://www.moneysavingexpert.com/news/2018/07/almost-one-million-switched-banks---here-are-the-most-popular/)** > > Almost one million current account switches took place in the last 12 months ---
**Author:** ![Slicknade](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/slicknade/32/20180_2.png) [@Slicknade](https://community.monzo.com/u/Slicknade)\ **Post date:** [25 July 2018 11:55 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/2 "2018-07-25T11:55:29Z")
I would be keen to know the figures for Monzo. Might help me to persuade some friends on the fence about joining ---
**Author:** ![jwhiterz](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@jwhiterz](https://community.monzo.com/u/jwhiterz)\ **Post date:** [25 July 2018 11:56 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/3 "2018-07-25T11:56:49Z")
The report only runs up to March, Monzo didn’t even start testing CASS with end users until April so they won’t even be included. ---
**Author:** ![Slicknade](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/slicknade/32/20180_2.png) [@Slicknade](https://community.monzo.com/u/Slicknade)\ **Post date:** [25 July 2018 12:01 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/4 "2018-07-25T12:01:10Z")
Good spot! Fingers crossed for the next report then 🤞 ---
**Author:** ![sacha](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/sacha/32/13116_2.png) [@sacha](https://community.monzo.com/u/sacha)\ **Post date:** [25 July 2018 12:02 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/5 "2018-07-25T12:02:41Z")
Data looks incomplete. I find it hard to believe that Metro Bank would be included within the low volume participants total. ---
**Author:** ![jwhiterz](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@jwhiterz](https://community.monzo.com/u/jwhiterz)\ **Post date:** [25 July 2018 12:06 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/6 "2018-07-25T12:06:14Z")
Basically it seems that any bank which made large gains was only due to signup incentives, I wonder how many will switch away again? 🤔 I think Monzo has proven that if your product is good enough you don’t always need incentives to gain customers. It will be interesting to see TSB’s results in the next report as this one was complete just before their IT meltdown. It’s also good to see Starling gaining some customers but I’d have thought it would have been a little higher considering it’s been up and ready for 12 months. I presume this report only classes full switches not partial? ---
**Author:** ![anon72173902](https://avatars.discourse-cdn.com/v4/letter/a/b38774/32.png) [@anon72173902](https://community.monzo.com/u/anon72173902)\ **Post date:** [25 July 2018 12:12 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/7 "2018-07-25T12:12:20Z")
Starling now has 1,153 customers 😹 ---
**Author:** ![jwhiterz](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@jwhiterz](https://community.monzo.com/u/jwhiterz)\ **Post date:** [25 July 2018 12:14 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/8 "2018-07-25T12:14:25Z")
If anyone wan’ts to look into the figures in more detail: [https://www.bacs.co.uk/Resources/FactsAndFigures/Pages/CurrentAccountSwitchServiceStatisitics.aspx](https://www.bacs.co.uk/Resources/FactsAndFigures/Pages/CurrentAccountSwitchServiceStatisitics.aspx) ---
**Author:** ![jwhiterz](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@jwhiterz](https://community.monzo.com/u/jwhiterz)\ **Post date:** [25 July 2018 12:15 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/9 "2018-07-25T12:15:20Z")
From what I understand the banks have to agree they want numbers made public, maybe they didn’t want them to be? Or maybe they are actually included in low volume 🤷‍♂️ ---
**Author:** ![anon16718700](https://avatars.discourse-cdn.com/v4/letter/a/5daacb/32.png) [@anon16718700](https://community.monzo.com/u/anon16718700)\ **Post date:** [25 July 2018 12:15 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/10 "2018-07-25T12:15:55Z")
"Bacs is publishing the data below on behalf of CASS participants who have consented to its disclosure. This commercial data is owned by the individual participants and any questions should be directed to the organisations concerned. This data will be published every quarter. " ---
**Author:** ![simonb](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/simonb/32/78198_2.png) [@simonb](https://community.monzo.com/u/simonb)\ **Post date:** [25 July 2018 12:17 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/11 "2018-07-25T12:17:04Z")
Not to hype it up too much, because the reality is that we still have a LONG way to go… but our DAILY inbound figures are higher than some of the Q1 figures in that report. _feelsgood.jpg_ ---
**Author:** ![jwhiterz](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@jwhiterz](https://community.monzo.com/u/jwhiterz)\ **Post date:** [25 July 2018 12:17 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/12 "2018-07-25T12:17:56Z")
Stop teasing us, we want numbers 😉 _Waits patiently for next report 👀_ ---
**Author:** ![Rat\_au\_van](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/rat_au_van/32/49103_2.png) [@Rat\_au\_van](https://community.monzo.com/u/Rat_au_van)\ **Post date:** [25 July 2018 12:19 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/13 "2018-07-25T12:19:29Z")
It deserves a graph ---
**Author:** ![Slicknade](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/slicknade/32/20180_2.png) [@Slicknade](https://community.monzo.com/u/Slicknade)\ **Post date:** [25 July 2018 12:24 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/14 "2018-07-25T12:24:19Z")
Pictures or it didn’t happen 📷 😉 ---
**Author:** ![Peter\_R](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/peter_r/32/26102_2.png) [@Peter\_R](https://community.monzo.com/u/Peter_R)\ **Post date:** [25 July 2018 12:30 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/15 "2018-07-25T12:30:47Z")
I was 0.00021% of these switches to 5 significant figures 😉 ---
**Author:** ![Peter\_R](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/peter_r/32/26102_2.png) [@Peter\_R](https://community.monzo.com/u/Peter_R)\ **Post date:** [25 July 2018 12:42 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/16 "2018-07-25T12:42:37Z")
> [@jwhiterz](#): > > Stop teasing us, we want numbers 😉 Well @simonb said > [@simonb](#): > > DAILY inbound figures are higher than some of the Q1 figures `some` implies more than one so taking the second lowest figure we get `119`. The lowest value more than that is `120`. Multiply that by `90` to approximate a quarter and we get a value of at least `10,800` a quarter inbound for Monzo 😎 ---
**Author:** ![redshift](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/redshift/32/36651_2.png) [@redshift](https://community.monzo.com/u/redshift)\ **Post date:** [25 July 2018 12:53 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/17 "2018-07-25T12:53:20Z")
That’s pretty great for Monzo considering I’ve switched accounts with random banks just for the free money/‘gifts’. ---
**Author:** ![Rat\_au\_van](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/rat_au_van/32/49103_2.png) [@Rat\_au\_van](https://community.monzo.com/u/Rat_au_van)\ **Post date:** [25 July 2018 18:40 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/18 "2018-07-25T18:40:21Z")
According to The Mirror, Starling are the clear winner with 6 people switching to for every one switching away > **[500,000 people ditch their banks – this is who they're joining instead](https://www.mirror.co.uk/money/500000-people-ditch-bank-accounts-12974117)** > > Almost exactly half a million people have left their bank for a new one in the first half of this year alone - these are the biggest losers and the places winning people over fastest ---
**Author:** ![anon72173902](https://avatars.discourse-cdn.com/v4/letter/a/b38774/32.png) [@anon72173902](https://community.monzo.com/u/anon72173902)\ **Post date:** [26 July 2018 08:58 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/19 "2018-07-26T08:58:35Z")
“_Mirror Money analysis of the latest figures show the clear winner is Starling Bank - with more than six people switching to it for every person leaving._” Really? > **[500,000 people ditch their banks – this is who they're joining instead](https://www.mirror.co.uk/money/500000-people-ditch-bank-accounts-12974117)** > > Almost exactly half a million people have left their bank for a new one in the first half of this year alone - these are the biggest losers and the places winning people over fastest Also ![image](https://cdck-file-uploads-global.s3.dualstack.us-west-2.amazonaws.com/monzo/original/3X/c/3/c36b9cd219343ed9afd108d57687a219ecc6c32e.png) ---
**Author:** ![Dannytc](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/dannytc/32/29430_2.png) [@Dannytc](https://community.monzo.com/u/Dannytc)\ **Post date:** [26 July 2018 09:05 UTC](https://community.monzo.com/t/cass-report-2017-18/43306/20 "2018-07-26T09:05:00Z")
(Apologies if already mentioned) How come Monzo wouldn’t be included in the CASS published statistics on BACS site? [https://www.bacs.co.uk/Resources/FactsAndFigures/Pages/CurrentAccountSwitchServiceStatisitics.aspx](https://www.bacs.co.uk/Resources/FactsAndFigures/Pages/CurrentAccountSwitchServiceStatisitics.aspx) [Next page](https://community.monzo.com/t/cass-report-2017-18/43306.md?page=2)