# Card not letting me withdraw cash **URL:** \ **Category:** Help\ **Created:** [25 August 2020 20:32 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389 "2020-08-25T20:32:04Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![Kaylzb85](https://avatars.discourse-cdn.com/v4/letter/k/df788c/32.png) [@Kaylzb85](https://community.monzo.com/u/Kaylzb85)\ **Post date:** [25 August 2020 20:32 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/1 "2020-08-25T20:32:04Z")
My card wont let me withdraw any cash, has been doing it for days now any ideas? ---
**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\ **Post date:** [25 August 2020 20:36 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/2 "2020-08-25T20:36:23Z")
Have you checked your limits? ---
**Author:** ![tbutz](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/tbutz/32/95851_2.png) [@tbutz](https://community.monzo.com/u/tbutz)\ **Post date:** [25 August 2020 20:36 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/3 "2020-08-25T20:36:49Z")
Is there an error message shown? Have you taken money from that specific ATM using your Monzo card previously? ---
**Author:** ![Kaylzb85](https://avatars.discourse-cdn.com/v4/letter/k/df788c/32.png) [@Kaylzb85](https://community.monzo.com/u/Kaylzb85)\ **Post date:** [25 August 2020 20:40 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/4 "2020-08-25T20:40:11Z")
No error message and used they cash machines before and worked fine ---
**Author:** ![davidwalton](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/davidwalton/32/111540_2.png) [@davidwalton](https://community.monzo.com/u/davidwalton)\ **Post date:** [25 August 2020 20:44 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/5 "2020-08-25T20:44:01Z")
Do you have the funds in your account to cover what you are attempting to withdraw? ---
**Author:** ![Kaylzb85](https://avatars.discourse-cdn.com/v4/letter/k/df788c/32.png) [@Kaylzb85](https://community.monzo.com/u/Kaylzb85)\ **Post date:** [25 August 2020 20:44 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/6 "2020-08-25T20:44:16Z")
Yes ---
**Author:** ![Kaylzb85](https://avatars.discourse-cdn.com/v4/letter/k/df788c/32.png) [@Kaylzb85](https://community.monzo.com/u/Kaylzb85)\ **Post date:** [25 August 2020 20:45 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/7 "2020-08-25T20:45:00Z")
Yes checked them ---
**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\ **Post date:** [25 August 2020 20:46 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/8 "2020-08-25T20:46:35Z")
Sounds like a cash machine error. If it was an issue with Monzo you would see a declined error in your app. Eg Insufficient funds, over your limit etc Have you tried a different cash machine? ---
**Author:** ![Kaylzb85](https://avatars.discourse-cdn.com/v4/letter/k/df788c/32.png) [@Kaylzb85](https://community.monzo.com/u/Kaylzb85)\ **Post date:** [25 August 2020 20:47 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/9 "2020-08-25T20:47:31Z")
Yeah tried 4 over the last 4days all iv used before ---
**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\ **Post date:** [25 August 2020 20:48 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/10 "2020-08-25T20:48:09Z")
Have you used your card in a chip and PIN machine in the last 4 days to pay for something in store? ---
**Author:** ![Kaylzb85](https://avatars.discourse-cdn.com/v4/letter/k/df788c/32.png) [@Kaylzb85](https://community.monzo.com/u/Kaylzb85)\ **Post date:** [25 August 2020 20:48 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/11 "2020-08-25T20:48:24Z")
Yeah ---
**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\ **Post date:** [25 August 2020 20:49 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/12 "2020-08-25T20:49:18Z")
I’m out of ideas then - my last theory was that it was an issue with the chip in your card. Think this is one for Monzo using their in app chat. Please come back and update us what the issue was 🙏 ---
**Author:** ![Kaylzb85](https://avatars.discourse-cdn.com/v4/letter/k/df788c/32.png) [@Kaylzb85](https://community.monzo.com/u/Kaylzb85)\ **Post date:** [25 August 2020 20:50 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/13 "2020-08-25T20:50:06Z")
Thanks and will do 😁 ---
**Author:** ![Kaylzb85](https://avatars.discourse-cdn.com/v4/letter/k/df788c/32.png) [@Kaylzb85](https://community.monzo.com/u/Kaylzb85)\ **Post date:** [25 August 2020 22:04 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/14 "2020-08-25T22:04:29Z")
Said I prob need new card must be damaged ---
**Author:** ![Ordog](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/ordog/32/22446_2.png) [@Ordog](https://community.monzo.com/u/Ordog)\ **Post date:** [25 August 2020 22:14 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/15 "2020-08-25T22:14:32Z")
I guess you’ll find out in the next couple of days when it arrives 🤞 ---
**Author:** ![iaimqx](https://avatars.discourse-cdn.com/v4/letter/i/51bf81/32.png) [@iaimqx](https://community.monzo.com/u/iaimqx)\ **Post date:** [26 August 2020 13:17 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/16 "2020-08-26T13:17:20Z")
Strangely I’ve seen a load of ATMs out of order the other day … ? Different ones at different locations. ---
**Author:** ![Feathers](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/feathers/32/45868_2.png) [@Feathers](https://community.monzo.com/u/Feathers)\ **Post date:** [22 February 2021 13:17 UTC](https://community.monzo.com/t/card-not-letting-me-withdraw-cash/104389/17 "2021-02-22T13:17:22Z")
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