Card not delivered and broken link

Help
#1

Hi Monzo team,

I have recently open an account last week but my card didn’t arrive and the expected day of delivery has now passed. I’ve tried to ask a new delivery on the app but the link doesn’t work when I press reorder.
Could you please help?

Best,
Elena

#2

Hi

Search for contact us in the help section then there should be an option to chat with support and they can help you .

1 Like
#3

We’re a community forum - you may want to use the in-app chat to speak to the staff

#4

Thanks both! I’ve found it

2 Likes
#5

You’re very welcome and of course welcome to Monzo

#6

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