Card Decline at Scott Group/Thrifty Car Rental

Hello,

I use Thrifty card rental quite a lot also known as Scott Group. They are are a major car rental firm in the UK. How comes my card was declined? No info in the app.

I thought with the new current accounts we was not restricted to where we shopped?

Thanks,

I’m sorry to read that your card was declined.

You’re best bet would be to give the Customer Support team a message in the app and they will be able to give you more information. :+1:

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Thanks, but I saw online that maybe retailers have updated the new card numbers BIN or something. Can this be the case?

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This should be the case but again your best bet would be to contact Customer Services as they would have the details of why this has failed. This is just a community forum where we would at best, just be guessing why.

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