Card Decline at Scott Group/Thrifty Car Rental


#1

Hello,

I use Thrifty card rental quite a lot also known as Scott Group. They are are a major car rental firm in the UK. How comes my card was declined? No info in the app.

I thought with the new current accounts we was not restricted to where we shopped?

Thanks,


#2

I’m sorry to read that your card was declined.

You’re best bet would be to give the Customer Support team a message in the app and they will be able to give you more information. :+1:


#3

Thanks, but I saw online that maybe retailers have updated the new card numbers BIN or something. Can this be the case?


#4

This should be the case but again your best bet would be to contact Customer Services as they would have the details of why this has failed. This is just a community forum where we would at best, just be guessing why.