# Can't open Flex card transaction

**URL:** <https://community.monzo.com/t/cant-open-flex-card-transaction/147004>\
**Category:** Bug Reports\
**Created:** [28 April 2023 09:27 UTC](https://community.monzo.com/t/cant-open-flex-card-transaction/147004 "2023-04-28T09:27:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Kumnaa](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/kumnaa/32/3950_2.png) [@Kumnaa](https://community.monzo.com/u/Kumnaa)\
**Post date:** [28 April 2023 09:27 UTC](https://community.monzo.com/t/cant-open-flex-card-transaction/147004/1 "2023-04-28T09:27:45Z")

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**Issue:** I’ve just made several transactions on my Flex card, when I try to open final one it displays a ‘Sorry about this’ error message. I’ve been trying for 10 minutes

**Details to reproduce:** Tap on it!  
**OS:** Android  
**Device:** Pixel 7 Pro  
**App Version:** 5.22.0

**Screenshots:**

 ![Screenshot_20230428-102218](https://global.discourse-cdn.com/monzo/original/3X/d/2/d2f0df71d805d0784ed5a6ba00b1f8df01008bb3.png)

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**Author:** ![\_Tom](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/_tom/32/70559_2.png) [@\_Tom](https://community.monzo.com/u/_Tom)\
**Post date:** [28 April 2023 10:25 UTC](https://community.monzo.com/t/cant-open-flex-card-transaction/147004/2 "2023-04-28T10:25:33Z")

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Hey 👋

Are you able to give us a few more detail about what you’re trying to do, I assume you’re trying to pick an instalment plan? ❤

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<div class="post-metadata">

**Author:** ![Kumnaa](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/kumnaa/32/3950_2.png) [@Kumnaa](https://community.monzo.com/u/Kumnaa)\
**Post date:** [28 April 2023 10:33 UTC](https://community.monzo.com/t/cant-open-flex-card-transaction/147004/3 "2023-04-28T10:33:34Z")

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It let me select the installment plan and I was just trying to get back into the transaction to change the category from the transaction list screen for my Flex card.

Since I reported it it seems to have fixed itself.

While it was in the erroring state it seemed to be an unformatted company name and no logo but now it’s working the merchant enrichment seems to have been applied and it looks how I normally would have expected it to look.