Cannot set up a standing order

Hi,

Whenever I click the “new standing order button” there is no reaction from the app and no new pages open. This problem has persisted after deleting the app and reinstalling it.

so on ios you go to pay>tap the name if you have already paid them>enter amount and the toggle where it say “schedule payment or create new standing order”

Is this where you are, is it a new payee, what OS are you on?

Hi,

This is a new payee and I am on IOS 13

Try going to ‘Add Scheduled Payment’ -> Enter the account details -> then toggle the ‘schedule payment or create new standing order’