Can’t log into app

CalBailey · 3 May 2020 02:23

Hi

I’m receiving the above error message when attempting to log into the app.

I can’t log in at all.

Thanks

Callum

kolok · 3 May 2020 02:28

Hi,

Try reinstalling the app, do a fresh install from the app store , don’t restore from an icloud backup

Otherwise give the number at the back of your card a ring,

CalBailey · 3 May 2020 02:33

Thanks for the response. I’ve tried reinstalling the app but no luck. I’ll give them a call.

Kayphillips · 6 May 2020 19:33

I’ve got the same problem, they told me it’s an issue they are aware of and working on.
Try deleting the app, turn phone off and back in, download app and then try again, I’ve just got back in that way