Can’t complete current account setup on iPhone X


(Alex Brown) #1

Hi,

I just received my current account card and am in the final stages of setting up my account. When I hit the ‘Finish setting up your current account’ banner on the home screen It loads then presents a blank modal, this happens every time. I’m using an iPhone X running iOS11.1.2

Screenshots attached

I assume my account won’t work until this is done so a quick fix would be appreciated :grin:


(Rika Raybould) #2

The quickest fix is to reinstall the app and log back in. The upgrade would have completed successfully on our side but the app isn’t recognising this. :slightly_smiling_face:


(Alex Brown) #3

Thanks Richard, this worked perfectly.


(Danny) #4

You might want to change your name as your e-mail is showing…