Thanks
I sorted that personally by making transfers out from Starling and into Monzo by striking at 2359 and 0001, but that is not for everyone!
Hopefully there is room to hook automated KYC into these checks!
Can I ask why you believe that the chat history is higher risk than Monzo’s other systems?
Very good question. My understanding is the automated systems limit the access to the photo, and handle the sensitive pictures with the highest security standards. On the other hand, chat history continues to be available to me (or anyone with access to my phone), and it is not clear how wide is the access to it among Monzo employees.
Yes, that’s helpful info. It’s definitely more secure than email.
My point is that not having to go through any of that because of higher limits, or being able to prove identity in a branch (which doesn’t leave additional digital copies of my ID) removes some - even if remote - risks from the process.