Set up call with Jordan Shwide at Monzo, sat on call for 15 minutes no one turned up. Very concerned that if you set up business meeting and then nothing happens what will happen with a real business issue?
I really need to move away from HSBC but Monzo lack of interest has forced me to look elsewhere, Sterling Bank seems the next best thing. Even emailing to Mr. Shwide I get no reply even so I am really trying to work with Monzo. Hopefully someone will get back to me before I have to make a decision?
Come on Monzo get your act together otherwise you will lose me for good as I will not change again unless they turn out as bad as HSBC.