Yeah, I was put off by that.
Does that Netherlands have a culture of paying for banking, I wonder? 
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Bunq is a scam.
No other way to describe it.
I have reviewed the account. It is not clear you are signing up for a premium service when you order the card. They get around this making the first month a trial period.
I actually have an invoice for the card which was invoiced at €0.00.
The premium invoice was sent via an in app message several days later.
They refuse to refund the amount because I made use of “premium features.” The only premium feature I used is their bank card, which I was invoiced at €0.00.
STAY AWAY. 
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Yeah I love the concept of Bunq, and have just signed up and ordered a card.
The first time I realised there is a cost was following sign up, the app shows “Visit Together”, (the Bunq community), with a recent post of “Is Bunq a Scam” (due to hidden pricing).
So will see during the first month. If I found this 2 years ago I’d be all over it as I used to go to the Netherlands quite often - and didn’t have a Mastercard at the time either…
Do like the vertical card though - and the multiple accounts bit is intriguing.
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Samee
I downloaded Bunq because I wanted to take a look at it, and I agree it does seem very scammy.
I’m not planning on putting any money in there, so god help them if they try and charge me. I want to close the account, but can’t because I apparently have ‘active cards’ on the account…
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deactivate the cards and then close the account
if that is the case a Maestro card is a good option rather than Mastercard Debit due to it’s higher acceptance rate in the Netherlands
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I recently tried bunq as an alternative to my traditional Dutch bank account. The experience makes me appreciate Monzo’s unobtrusive and clear communication in comparison. bunq’s branding annoys me - if I wanted to spend my days looking at clip art i would just install a 90s era version of Microsoft Word.
Others have already mentioned the unclear pricing for the premium account. bunq also opts you into their (frequent) promotional e-mails, some of which can only be opted out of by contacting their support chat.
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After many many emails and days of communications they finally reversed the charge.
I was gobsmacked at a bank that is meant to be regulated, refused to escalate my complaint after we had reached deadlock. We’re only talking €8. But I certainly would not trust them with large amounts of cash or serious banking as their support and complaints procedure is the worst I’ve come across.
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Their site publicity is all about ‘no surprises’ etc. I seem to remember. It doesn’t sound like they quite lived up to that then.
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There has been a lot of chat on their forum about the problems with the Premium trial month, so they must be looking at this generally.
It’s actually a very generous trial, because they let you keep any accounts you have created during the trial month.
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Exciting times, huh
TranswerWise seems to be looking for dominance over challenger banks
This should make the bunq card a bit more attractive to UK users
I said “a bit more” 
They’ve said explicitly they’re not trying for UK customers anyway, which is a shame
PM me with a phone number if you want to get 10 Euro signup bonus the first time you use the card.
Remember, first month you get premium for free - just remember to cancel before the end of the month, if you don’t want premium…
Bunq is getting Pots and roundups
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Yeah, I deactivate it for months I’m not in continental Europe. It’s instantly reactivated on the card(s) you have, when you want
Most of them don’t give you Maestros, though. It’s a small, rare requirement, but it’s nice to have it just in case in some countries, like the Netherlands
Bunq announced the features in Update 10 yesterday:
https://together.bunq.com/d/8491-bunq-update-10/
For me, the most notable features are:
-
Shared Savings Goals
https://www.youtube.com/watch?v=VqjoQR_Py0E&t=990s -
Virtual Cards
https://www.youtube.com/watch?v=VqjoQR_Py0E&t=1168s
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oof, not a fan of that glaring colour scheme personally.
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