I was still in the process of opening a Bunq account (can’t complete yet, as my ID is currently at a different home in a different part of the country, which I can’t yet travel to due to the pandemic).
After reading this I don’t think I’ll continue with opening their account. They’ve been aggressively emailing trying to encourage me to complete the process too (even more so than Monzo business) which was already putting me off.
I used to love Bunq, but I’m closing my account. Don’t need all their bells and whistles, certainly not willing to pay for them, and I have no clue of their pricing structure any more, or if they are trying to be a bank or a company which plants trees based on your card spend. I think they would do well to learn from Monzo on how to write clear and concise information.
I actually like the idea behind that, but not something I’d pay for consistently. I’d prefer an approach like rounding up transactions to go towards planting trees. Or perhaps every time I spend over a certain threshold auto donate to something such as onetreeplanted.org
I still have a Bunq account, opened years ago, and I’m grateful for it as it is offers an NL Eurozone IBAN for SEPA payments. I wonder how a potential reboot may affect existing accounts? They are aware I’m a British-based customer and my address has always been in the UK, but so far I have been allowed to keep my account with no changes. Hopefully that continues.
I’ve just tried applying for an account and refused to open it with my UK address… however it recognises my name and dob then said I already had an account (must have opened one ages ago and forgot). Logged in and easily changed my old email and number and has my UK address. Applied for a card and it’s being posted to me. I won’t use it but love the rainbow card
If it’s issued in the EU, it will save you the non EU ATM fees in various countries. It was just under £7 for a UK card in the Czech Republic in the summer Vs nothing for an EU issued one.
Pretty sure when I decided to open an N26 account it was the same day they announced they were closing the UK accounts. So I’d be happy if they come back!