Bug selecting address, skipped to queue without selecting house number/street


#1

HI,

Just tried to join up, entered my post code but something weird happened. Rather than letting me select an address the app skipped ahead to the submitted and follow up queue section.

Best guess it auto completed with the first address on the list. No idea which address it’s registered me under. So I’m guessing either the application will decline at credit check or some stranger at the unknown address could get the card…

Any help or way to correct my details??


(Ben Green) #2

You should email help@monzo.com :slightly_smiling_face: