BUG - I can still top-up using expired debit card

(Vince) #1

I can still top-up my Monzo card using the latest android app (as of 19/10/2017).
Successfully topping up with a Lloyds VISA debit card which expired 07/17.
So far three successful top-ups since the card has expired.

(Hugh) #2

Although the processor should check that a card isn’t expired, I would be more concerned with Lloyds still authorising transactions for the card!

I suggest you contact Lloyds to ask about this as well as the team looking into why you were allowed to enter an expired card at all :slight_smile:

(Rika Raybould) #3

I don’t believe this to be a bug (at least on our side). It is likely that Lloyds told our top up processor about your new card and it’s all being handled transparently. This is a relatively unknown feature of a few issuers and merchants that allows some subscriptions and saved cards to be automatically updated when a card reaches its expiry without being cancelled. :slightly_smiling_face:

With some card issuers, you’ll even have the same long card number with just an updated expiry date and CVV.

(Tony Hoyle) #4

I’ve seen that done with continuous authority* but I didn’t think it could be done for one-off payments like that. Learn something new every day :stuck_out_tongue:

  • It’s a right PITA too when that happens - I once had to cancel a credit card completely to stop a company taking money out of it.

(Herp Derp) #5

I think I have a few cards dotted about that are still ‘live’ as it were.