BT Home Move

Hi
Anybody on here with BT done a " home-move " before? I just want to know how good they are at the transfer ?

I put my initial home move order in last month on the 13th december to be transferred over on the 4th jan when i move in.

On the 17th I had a " fault " notification in My BT and was told It’s because the current tenants line ( the one im using now ) ceases on the 18th on jan, which is fair enough. So they put a new home move order in.

The only thing is, in my last property it took them ages to get me activated and im hoping this doesn’t happen again?
Thanks

3 posts were merged into an existing topic: Moving House - Broadband Question