# Bó (Natwest/RBS challenger brand) chat

**URL:** <https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831>\
**Category:** Fintech Chat\
**Created:** [19 March 2018 19:24 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831 "2018-03-19T19:24:05Z")\
**Posts on this page:** 20\
**Page:** 14

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**Author:** ![Eden](https://avatars.discourse-cdn.com/v4/letter/e/5f9b8f/32.png) [@Eden](https://community.monzo.com/u/Eden)\
**Post date:** [17 September 2019 17:47 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/278 "2019-09-17T17:47:17Z")

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The Visa exchange rate for those to lazy to check 😄

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**Author:** ![j06](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/j06/32/97044_2.png) [@j06](https://community.monzo.com/u/j06)\
**Post date:** [17 September 2019 17:58 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/279 "2019-09-17T17:58:59Z")

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Yeah it’s odd.

Foreign spending and cash = MUCH cheaper than a NatWest debit card.

But UK cash = much more expensive.

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**Author:** ![phildawson](https://avatars.discourse-cdn.com/v4/letter/p/bbe5ce/32.png) [@phildawson](https://community.monzo.com/u/phildawson)\
**Post date:** [17 September 2019 18:09 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/280 "2019-09-17T18:09:32Z")

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> [@anon38670904](#):
>
> Not to mention far cheaper for foreign withdrawals than Monzo.

Out of curiosity just did what 1000 euro to GBP is today

Visa is **890.24**

MasterCard is **888.83**

MasterCard cheaper it seems, or is Visa usually better? 🤔

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<div class="post-metadata">

**Author:** ![j06](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/j06/32/97044_2.png) [@j06](https://community.monzo.com/u/j06)\
**Post date:** [17 September 2019 18:14 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/281 "2019-09-17T18:14:31Z")

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Mastercard is slightly better than Visa.

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<div class="post-metadata">

**Author:** ![anon38670904](https://avatars.discourse-cdn.com/v4/letter/a/aeb1de/32.png) [@anon38670904](https://community.monzo.com/u/anon38670904)\
**Post date:** [17 September 2019 18:17 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/282 "2019-09-17T18:17:30Z")

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I was talking more from a fees perspective of £1 vs 3%, sorry that wasn’t clear.

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**Author:** ![Rat\_au\_van](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/rat_au_van/32/49103_2.png) [@Rat\_au\_van](https://community.monzo.com/u/Rat_au_van)\
**Post date:** [17 September 2019 18:25 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/283 "2019-09-17T18:25:00Z")

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Only if you take out over £200 though. Otherwise it’s £0 vs £1 per withdrawal

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<div class="post-metadata">

**Author:** ![anon38670904](https://avatars.discourse-cdn.com/v4/letter/a/aeb1de/32.png) [@anon38670904](https://community.monzo.com/u/anon38670904)\
**Post date:** [17 September 2019 18:27 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/284 "2019-09-17T18:27:29Z")

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True but given the break even point is only about £230 it’ll no doubt benefit a good chunk of people. That’s assuming those first 2 withdrawals aren’t free abroad too which is a bit ambiguous from the screenshots.

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**Author:** ![phildawson](https://avatars.discourse-cdn.com/v4/letter/p/bbe5ce/32.png) [@phildawson](https://community.monzo.com/u/phildawson)\
**Post date:** [17 September 2019 18:44 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/285 "2019-09-17T18:44:26Z")

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This is where Starling comes in useful, £300 per day compared to Monzos £200 per 30 days.

Not even close 🤪

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**Author:** ![Theodore](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/theodore/32/71187_2.png) [@Theodore](https://community.monzo.com/u/Theodore)\
**Post date:** [17 September 2019 18:47 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/286 "2019-09-17T18:47:37Z")

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More info here, great read:

> <https://twitter.com/fjord/status/1172459155057233920?s=21>

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**Author:** ![Eden](https://avatars.discourse-cdn.com/v4/letter/e/5f9b8f/32.png) [@Eden](https://community.monzo.com/u/Eden)\
**Post date:** [17 September 2019 19:14 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/287 "2019-09-17T19:14:09Z")

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> [@anon38670904](#):
>
> That’s assuming those first 2 withdrawals aren’t free abroad too which is a bit ambiguous from the screenshots.

First two withdrawals per calendar month are free anywhere in the world in any currency.

It’s listed in their fee document.

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**Author:** ![kolok](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/kolok/32/46634_2.png) [@kolok](https://community.monzo.com/u/kolok)\
**Post date:** [17 September 2019 19:37 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/288 "2019-09-17T19:37:40Z")

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Also says no fees at all during beta testing.

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<div class="post-metadata">

**Author:** ![DarkRabbit](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/darkrabbit/32/31482_2.png) [@DarkRabbit](https://community.monzo.com/u/DarkRabbit)\
**Post date:** [17 September 2019 20:28 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/289 "2019-09-17T20:28:30Z")

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I still don’t trust anything run directly or remotely managed by RBS. _cough_ Cattles _cough_

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<div class="post-metadata">

**Author:** ![TTJJ](https://avatars.discourse-cdn.com/v4/letter/t/5f8ce5/32.png) [@TTJJ](https://community.monzo.com/u/TTJJ)\
**Post date:** [18 September 2019 00:08 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/290 "2019-09-18T00:08:46Z")

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> [@DarkRabbit](#):
>
> don’t trust anything run directly or remotely managed by RBS

Isn’t Monzo using NatWest/RBS somewhere in the backend to run certain services? Do you trust Monzo?

Also - I noticed they have a similar fancy chip design to the Apple Card. I wonder if that’s an actual design they’re using or whether that’s just for the pictures.

 ![image](https://global.discourse-cdn.com/monzo/original/3X/0/2/02ec02c5a7c6408fa279665204bc55595b082e51.png)

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<div class="post-metadata">

**Author:** ![SouthseaOne](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/southseaone/32/87138_2.png) [@SouthseaOne](https://community.monzo.com/u/SouthseaOne)\
**Post date:** [18 September 2019 00:21 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/291 "2019-09-18T00:21:07Z")

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> [@TTJJ](#):
>
> Isn’t Monzo using NatWest/RBS somewhere in the backend to run certain services?

Pretty certain it is only for clearing cheques and that is a part manual thing, not part of the main system

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<div class="post-metadata">

**Author:** ![j06](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/j06/32/97044_2.png) [@j06](https://community.monzo.com/u/j06)\
**Post date:** [18 September 2019 05:41 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/292 "2019-09-18T05:41:29Z")

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I think Monzo uses NatWest/RBS for foreign ~~transaction~~ transfer stuff, doesn’t it?

Edit: found it

> [@More reliable bank transfers from Europe](https://community.monzo.com/t/more-reliable-bank-transfers-from-europe/48784/8):
>
> Hi all, Since we last updated you in July, we’ve been working to increase the reliability of payments from other countries into your Monzo account. This post is a status report on what we’ve been up to, and what we’re still working on. NatWest is currently our correspondent bank This means that payments to Monzo from other European banks in Euro get to us via NatWest. They have to take an extra “hop” before reaching Monzo, but this lets us take advantage of NatWest’s international presence and…

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<div class="post-metadata">

**Author:** ![jzw95](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jzw95/32/5896_2.png) [@jzw95](https://community.monzo.com/u/jzw95)\
**Post date:** [18 September 2019 08:59 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/293 "2019-09-18T08:59:56Z")

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Yes, not foreign transactions on the card, but as a correspondance bank to route foreign bank transfers.

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<div class="post-metadata">

**Author:** ![DarkRabbit](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/darkrabbit/32/31482_2.png) [@DarkRabbit](https://community.monzo.com/u/DarkRabbit)\
**Post date:** [18 September 2019 15:45 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/294 "2019-09-18T15:45:40Z")

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> [@TTJJ](#):
>
> Do you trust Monzo?

Very much so, i can hope they are never tainted with anything even remotely similar to what happened back in 2007-2009.

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<div class="post-metadata">

**Author:** ![JonnyOnAir](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/jonnyonair/32/72948_2.png) [@JonnyOnAir](https://community.monzo.com/u/JonnyOnAir)\
**Post date:** [18 September 2019 22:25 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/295 "2019-09-18T22:25:19Z")

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Good luck to them. I was a customer for 15 years - their app has always been pretty terrible and constantly crashed, despite numerous updates and ‘fixes’.

In my experience, their customer experience was pretty shocking. The only upside to the two times I complained was that they gave me £100 compensation each time. ‘Take the money and stop crying’.

…worked to be honest! Haha!

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<div class="post-metadata">

**Author:** ![kolok](https://dub1.discourse-cdn.com/monzo/user_avatar/community.monzo.com/kolok/32/46634_2.png) [@kolok](https://community.monzo.com/u/kolok)\
**Post date:** [31 October 2019 16:59 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/296 "2019-10-31T16:59:09Z")

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Anyone get an email from them today?

At the end of the update

> _ **Not long to wait now…** _  
> We’ll be in touch again very soon with something exciting

Are they going to an open beta?  
Signed up for early access but not been chosen

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<div class="post-metadata">

**Author:** ![Chapuys](https://avatars.discourse-cdn.com/v4/letter/c/e9a140/32.png) [@Chapuys](https://community.monzo.com/u/Chapuys)\
**Post date:** [31 October 2019 17:14 UTC](https://community.monzo.com/t/bo-natwest-rbs-challenger-brand-chat/34831/297 "2019-10-31T17:14:14Z")

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I’m sure I’ve recently read in a newspaper article about challenger banks something about next month.

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